COOKIE POLICY
This Cookie Policy (hereinafter referred to as “Policy”) applies to the website operated by Istanbul Electricity, Tramway and Tunnel General Directorate (“IETT”) at www.iett.istanbul, and contains explanations on cookie use under the Law on the Protection of Personal Data No. 6698 (“Law”) for the efficient operation of IETT’s activities.

By using the IETT website, you consent to cookies being used in the manner described in this Policy.

What Is a Cookie?

Cookies are small text files stored on your device or network server by websites you visit from your computer or mobile device.

What Type of Data Is Processed in Cookies?

Depending on their type, cookies collect data about your browsing and usage preferences on the device you use to visit the site. These include pages you visit, services and products you review, your chosen language preference, and other similar information.

What Are Cookies Used For?

These small text files help remember your language and other settings, and improve your experience on your next visit. This allows us to make improvements to our services and provide a more personalized user experience.

The main purposes of cookie usage in our application are as follows:

• Increasing the performance of our website
• Improving and streamlining the services provided through the application
• Ensuring your and IETT’s legal and commercial security

Which Personal Data Is Processed?

Automatically processed personal data during access to web pages operated by IETT and online activities on the website include:

• URL address of the application site
• Domain name of the internet service provider
• Internet Protocol Number (IP address)
• Online navigation data of the website
• Operating system
• Internet service provider
• Date/time stamp, etc.
• Browser type
• Language settings

In case contact forms published on the website are filled out:

• Identity information
• Contact information

Types of Cookies

According to Storage Duration:

Session Cookies:

Session cookies ensure the proper functioning of the website during your visit. They serve purposes such as user and visit continuity and security. Session cookies are temporary and are deleted when you close your browser.

Persistent Cookies:

Persistent cookies help remember your information and choices during your next visit. They remain stored even after you close your browser or restart your computer, until deleted via browser settings.

Essential Cookies:

Essential cookies are required for the proper functioning of the website. They are mandatory to benefit from services and navigation features on the site. For example, social media sharing cookies sent by social media networks to your device are essential cookies.

Functional & Analytical Cookies:

Functional and analytical cookies are used for effective use of the website, remembering preferences, and optimizing the website in response to user demands. These types of cookies may contain personal data. For example, cookies that record language or region preferences on the website are functional cookies.

Which Cookies Do We Use?

www.iett.istanbul uses performance cookies in addition to essential cookies.

How Can You Control Cookies?

You can delete, allow, or block cookies using your browser's settings. For detailed information, refer to your browser's help menu or the following links:

• Chrome
• Firefox
• Internet Explorer
• Opera
• Safari

INFORMATION SECURITY, CYBERSECURITY AND DATA PRIVACY POLICY

IETT has adopted the principle of continuously improving and delivering all of its services in the field of information technologies in today's cyber world by following new and emerging technologies within the framework of laws and regulations, and in accordance with global standards.

We aim to ensure the highest level of end-to-end accessibility in our entire infrastructure, including smart transportation systems and passenger information panels we provide to end users.

Together with all our stakeholders, we are committed to protecting the integrity, confidentiality, non-repudiation, and accessibility of our physical and virtual assets in the fields of information, communication, and technology. We act transparently and structure our policies to meet the needs of our stakeholders, customers, business partners, and suppliers. We take proactive and preventive measures against possible violations and commit to achieving success together by keeping the awareness of our stakeholders, employees, and business partners at the highest level.